Soft Reset
The reset will restore all the phone’s settings to factory default. You need to use the dialer to enter this code.
*#7370# or turn on and hold GREEN + RED + CAMERA until handlogo appears.
Hard Reset
Hard reset only works if you had previously updated the phone to v20. Please make backup before applying this type of reset, since it will restore the phone’s settings as well as erasing all the data in the phone memory.
1. Switch off the phone.
2. Press GREEN + RED + CAMERA + ON simultaneously until you see the “Select Country” option.
factory reset: The default password is 12345. You need to press and hold the key until the number appear (long press).
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